Delivery information
Shipping Policy
Set clear expectations for order processing, delivery coverage, shipping charges and tracking.
Order processing
State how many business days are normally required to prepare an order before dispatch.
Delivery coverage
List the regions served and any locations where delivery is unavailable or may take longer.
Shipping charges
Explain flat rates, free-shipping thresholds and any location-based charges.
Tracking your order
Explain when tracking becomes available and where customers can find it.
Delays and delivery issues
Describe how customers should report delayed, lost or incorrectly delivered orders.