Delivery information

Shipping Policy

Set clear expectations for order processing, delivery coverage, shipping charges and tracking.

Order processing

State how many business days are normally required to prepare an order before dispatch.

Delivery coverage

List the regions served and any locations where delivery is unavailable or may take longer.

Shipping charges

Explain flat rates, free-shipping thresholds and any location-based charges.

Tracking your order

Explain when tracking becomes available and where customers can find it.

Delays and delivery issues

Describe how customers should report delayed, lost or incorrectly delivered orders.